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Mark Vickers
Mark Vickers - Chief Executive Officer
Mark has been at the helm of NetServices since 2001. Having started life in business to business sales, Mark found his niche within the technology sector initially in business equipment.

Prior to joining NetServices Mark was a sales director for XTML, an internet service provider specializing in hosting services. XTML was ultimately sold to Telenor for over £30m, one of the success stories from the dotcom era.

As Managing Director and latterly Chief Executive Officer of NetServices, Mark has spearheaded the growth of the business through timely acquisition of infrastructure assets, a constant focus on profitability and an ongoing vigorous sales strategy.


Steven Hartley
Steven Hartley ACA - Non-Executive Director

Steve is currently chief executive officer of General Capital plc, an AIM listed provider of finance to small and medium sized businesses. He is a chartered accountant and former corporate finance partner at Manchester firm BDO Stoy Hayward. In 1995 he became chief financial officer and founder member of Euro Sales Finance plc, which became the first start up to list on AIM. As chief financial officer he was instrumental in the successful growth of that business, its transfer to the Official List and its expansion into new EU markets.

Having left in 2000, Steve returned the following year to assist with the sale of the group. Subsequently he was invited to join Inter Alliance Group plc to accelerate the turnaround and reorganisation of that business. He was instrumental in arranging and positioning it for sale in October 2004. During 2005 he guided another IFA group into a successful merger with Lighthouse Group plc. Steve was chief financial officer of NetServices during its listing on AIM and for its first 18 months as a quoted company.


Ian Winn
Ian Winn - Finance Director

Ian Winn is a Chartered Accountant who has over 10 years experience at an executive level in a number of service orientated businesses operating in the finance and technology sector. Ian qualified as an accountant with KPMG prior to his move into industry. From 1996 to 2000 Ian held a number of senior roles with Euro Sales Finance plc culminating in Operations Director and Company Secretary, during a time of significant growth for that business.

Ian has subsequently worked with a number of businesses, including an outsourced payroll and HR business and an outsourcer of infrastructure services, at a senior level assisting those businesses in the integration of acquisitions and the implementation of new systems. Prior to joining NetServices Ian was Director of Finance for an audio visual business during a time of significant change.

Ian is responsible for managing the finance team in the business and our commercial and contractual commitments with both suppliers and customers.


Alan Jarvis
Alan Jarvis - Chief Information Officer

Alan Jarvis has been appointed Chief Information Officer with effect from 1 January 2008. Alan joined NetServices at the beginning of 2007 with over 20 years' experience in developing, managing and analysing infrastructures; including e-business, IP telephony designs, software development and customer service solutions.

Alan most recently worked for 7 years as the Chief Information Officer for Rotary International, based in Chicago, where he was responsible for implementing an ERP system across seven countries. In addition, Alan also has extensive technical experience gained in the contracting sector with businesses such as AT&T and Hewlett Packard. Alan has a graduate diploma in IT from Stafford University.


Paul Williams
Paul Williams - Operations Director

Paul has more than 15 years' experience in project management, managed services delivery and off-shoring with blue chip organisations including Barclays plc, Aviva plc and RAC plc.

Paul joined NetServices in March 2008 as Operations Manager and during his time with the business has been instrumental in redefining and refining all aspects of NetServices' managed service delivery. This ensured that the Company secured Cisco Powered Managed Services accreditations in May 2009.

Paul recently completed his ITIL Expert qualification, which puts him at the forefront of current thinking and processes in the provision of managed services. This has also enabled him to align our service management processes into the ITIL framework.


Graham Norfolk
Graham Norfolk ACA - Non-executive Chairman

Graham is founder and director of Acorn Capital Partners, a private equity, corporate finance and fund management firm. He is a chartered accountant and former partner of BDO Stoy Hayward. He is on the board of a range of quoted and private companies.















System integration is the key driver for system integrators. Systems integrators that have a meshed network capability provide a consultative skill and managed service. NetServices have BT Martlesham labs confirming that their QoS IPStream (QoS over IPStream) works as sold. As part of their DSL products NetServices also provide QoS ADSL, QoS DSL (QoS over DSL), QoS DataStream (QoS over DataStream) that are all QoS over broadband solutions that deliver MPLS broadband services. These in turn build into Managed MPLS VPN, enabling a Converged MPLS VPN meshed network. NetServices is an IPCarrier (SIP Carrier) and therefore delivers managed SIP trunks as part of a SIP trunk network that supports managed hosted IPT. As a market leading Systems Integrator NetServices has recently integrated and launched their managed video network solution that includes Video over mobile using mobile broadband technology allowing complete Converged video networks. Converged broadband installations for video services use QoS DSL and QoS ADSL technology that are future proofed as 21CN users will work in a meshed solution in a managed video network. Managed Mobile Networks that deliver mobile leased lines can now from part of managed integrated mobile WAN solutions. Managed mobile data services are available in providing synchronous mobility data services and are instantly available for mobile disaster recovery (DR). In the simplest form managed mobile networks that deliver mobile leased lines are a replacement to a fixed line installation if the installations are temporary, mobile or instantly needed.