At a Glance
Our Pitch- Specialist Network Providers
- Voice and converged Solutions Experts
- Own network and data centre infrastructure
- Overseas reach through Telefonica
- Carrier and Vendor Independent
- IPO on AIM March 2006
- Acquired Telefonica UK Ltd in May 2005
NetServices provide integrated networking, voice and converged solutions that enable businesses to become alltogether more efficient and alltogether more profitable.
Our customers can benefit from a completely integrated service which is geared to the changing needs of their business. NetServices brings a business alltogether whether a multi-site operation, a business embracing home or teleworking, or an organisation looking for unified communications.
Our Core Skills
NetServices specialises in providing innovative voice, data and converged infrastructure solutions. We aim to provide our customers and partners with converged business communications that can both simplify and advance their infrastructure whilst boosting business efficiencies.
Designing and integrating voice and data infrastructures is an intricate undertaking and for many organisations having these skills in-house is both cost prohibitive and unnecessary. NetServices has developed a comprehensive portfolio of products, which combined with our partners’ skills, offers our customer’s reliable and proven technology solutions.
Our heritage in networking is further enhanced by our expertise in managing voice networks. Voice may be just ‘another application’ however it does have inherent characteristics that require specialist knowledge and management in order to ensure business voice quality. NetServices expertise in this area is based on experience of managing and running our own voice solutions as well as working with partners to deliver voice solutions based on industry leading Cisco, Avaya and Panasonic applications.
Our Infrastructure
NetServices hold a unique position in the UK network service provision market, owning our own core network infrastructure, whilst remaining carrier-independent for the provision of a variety of end user access circuits. NetServices also owns and manages its own data centre which connects into our nationwide Quality of Service (QoS) enabled core network.
NetServices integrates the commercial and technical strengths of multiple carriers, hardware providers and PBX manufacturers yet offers all the benefits of a seamless end-to-end managed service.
Our Core Values
NetServices will provide customers with alltogether more flexible, scaleable and resilient solutions underpinned by our four company core values.
- Innovation - In order to ensure our customers receive the most advanced solutions available NetServices constantly assess market solutions as well conducting in-house development. Our QoS capability over broadband technologies is unrivalled and our knowledge of voice networking is unique. However it is the application of such innovation that is important within business. Our aim is to ensure customers realise these benefits through innovative use of market leading technologies.
- Service excellence - Because communications is at the heart of your business we constantly and proactively manage all aspects of your solution. Once implementation is complete your assigned Service Manager works with you to oversee and monitor any changes you require. Technical support and monitoring is obviously 24 x 7. All our services are backed by comprehensive service level agreements and service level guarantees.
- Value for Money - Every business is driven by profitability. NetServices aim is to provide all our customers with cost-effective solutions that drive increased business efficiencies.
- Simplicity - Business communications has always been complex and with advances in convergence it is not easy for IT Managers to ensure they have all the skills and knowledge to execute and manage solutions. NetServices aims to ensure our service is underpinned by a culture of simplicity - from communicating the services we design to the documentation we provide to you, even to border activities such as providing you with clear billing, proposals, and contracts.